Terms of Service

 

Terms of Service

Legal agreement governing your use of My Believer Shop


Effective Date: April 2026
Welcome to My Believer Shop. This website, located at https://mybelievershop.com/, is owned and operated by the My Believer Shop team in Alexandra Hills, Queensland. By accessing or using our Service, you agree to comply with the following Terms of Service.
1. Service Overview

My Believer Shop provides an e-commerce platform for the sale of toys, beauty products, cosmetics, accessories, and other lifestyle goods. We reserve the right to modify or discontinue any part of our service at any time without prior notice.

2. User Accounts
  • To access certain features, you may be required to create an account.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • You agree to provide accurate, current, and complete information.
  • We reserve the right to terminate accounts that provide false information or violate our safety guidelines.
3. Intellectual Property

All content on this website—including logos, product descriptions, images, graphics, and text—is the property of My Believer Shop or its content suppliers. You may not reproduce, duplicate, or exploit any portion of our website for commercial purposes without our express written consent.

4. User-Generated Content

If you post reviews, comments, or photos on our site:

  • You grant us a non-exclusive, royalty-free right to use and display that content.
  • You agree that your comments will not violate any third-party rights, including copyright or privacy.
  • We reserve the right to remove any content we deem unlawful, offensive, or inappropriate.
5. Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted, timely, or error-free.

To the maximum extent permitted by law, My Believer Shop shall not be liable for any injury, loss, or claim arising from your use of any of our services or products.

In no case shall our directors or employees be liable for any indirect or consequential damages.

6. Indemnification

You agree to indemnify and hold My Believer Shop harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service.

7. Severability

In the event that any provision of these Terms of Service is determined to be unlawful or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the remaining provisions shall remain in full force and effect.

8. Entire Agreement

These Terms of Service constitute the entire agreement between you and My Believer Shop regarding your use of our website and services, superseding any prior agreements.

9. Contact Information

For any legal inquiries regarding these terms, please contact us:

My Believer Shop – Official Legal Address
66 Windemere Rd, Alexandra Hills, QLD 4161, Australia
Administrative hub (online-first, proudly Queensland owned)
Legal Inquiries

Frequently Asked Questions – Terms of Service

❓ Can I return a product after 30 days?
Our standard return window is 30 days. After that, contact us – we may offer store credit for certain cases.
⚖️ What law governs these Terms?
These Terms are governed by the laws of Queensland, Australia, and applicable Australian Consumer Law.
🛡️ Are my personal details protected?
Yes, we follow strict privacy practices. See our Privacy Policy for details.
✍️ Can I post a negative review?
Yes, as long as it's truthful and does not violate our content guidelines.
💼 Do you offer wholesale accounts?
Yes, contact us with "Wholesale" in the subject line for terms.
🔞 Are there age restrictions?
You must be at least 18 years old or have parental consent to make purchases.
📜 Can these Terms change?
We may update them from time to time. Continued use after changes constitutes acceptance.
🔁 How do I terminate my account?
Email us requesting account deletion – we will process within 7 business days.
🧾 Do you charge taxes?
GST is included for Australian orders as required by law.
📞 Is there a phone number for legal matters?
For legal inquiries, please use email only to maintain written records.
🌏 International users – any special terms?
You are responsible for compliance with local laws and customs duties.
💬 What if I believe another user infringes my copyright?
Contact us with details – we will investigate and remove infringing content.
🔗 Can I link to your website?
Yes, as long as it's not misleading or deceptive.
🎁 Are gift cards subject to these Terms?
Yes, gift card purchases and redemptions follow these Terms.
📦 What if my order is lost?
Contact us – we will work with the carrier to resolve and may offer a refund or replacement.
🔄 Can I transfer my account?
No, accounts are non-transferable.
⏳ How long do you keep my data?
As long as necessary for legal and operational purposes – see Privacy Policy.
⚡ What constitutes a "major failure" under ACL?
A major failure means the product is unsafe, significantly different from description, or unfit for purpose.
🧑⚖️ Who do I contact for dispute resolution?
First, email us. If unresolved, you may contact the Queensland Office of Fair Trading.
📄 Where can I get a printed copy of these Terms?
Email us with "Request Terms Copy" – we will send a PDF within 5 days.

Governing Law & Dispute Resolution

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Queensland, Australia. Any dispute arising out of or relating to these Terms shall first be attempted to be resolved through good-faith negotiations. If unresolved, the dispute shall be submitted to binding arbitration in Brisbane, Queensland, unless otherwise required by Australian Consumer Law.

We encourage you to contact us at sandhunav757@gmail.com before initiating any legal proceeding – most issues can be resolved amicably.

Questions about these Terms? Email us: sandhunav757@gmail.com