Contact Us
Got a question? A real person reads every message.
Whether it's about an order, an ingredient, shipping to your country, or anything else — the small team behind The Minerals Lab is right here. Send us a message, call, or use live chat, and we'll get back to you within 1 business day.
Send us a message
Fill in the form below and we'll reply to the email address you provide, usually within 1 business day.
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Thanks for reaching out — a real person on our team will reply to your email within 1 business day.
You can see exactly where we're registered.
trading as The Minerals Lab
66 Windemere Road
Alexandra Hills, Queensland 4161
Australia
This is our registered business address for correspondence and compliance purposes. We operate online only and do not have a retail storefront open to the public at this location.
You'll hear back from an actual person, quickly.
| Monday – Friday | 9:00 AM – 5:00 PM AEST |
| Saturday – Sunday | Closed |
| Public holidays (QLD) | Closed |
| Live chat | During support hours above |
business day is our target to reply to every email, contact form message, and live chat enquiry — handled by our small Brisbane-based team, not an outsourced call centre.
Looking for something specific?
URBAN CLOTHING PTY LTD (ABN 78 671 782 111), trading as The Minerals Lab · 66 Windemere Road, Alexandra Hills, Queensland 4161, Australia