Shipping policy

This policy is applicable to all orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store, you accept the policies contained herein.

Delivery Terms:
We use USPS/UPS, DHL, and OSM to deliver the product.

TRANSIT, HANDLING & ORDER CUT-OFF TIME:
 
Transit time is (3-5) Business Days (Monday to Friday)
Handling time is (1-2) Business Days (Monday to Friday)

(GMT+10:00) Australian Eastern Standard Time (Melbourne). Order cut-off time will be 11:00 PM

Cancellations
 
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been processed. If an order has already been processed, please refer to our refund policy.
 
Parcels Damaged In Transit

If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.

 

Business Information
 
Phone: +61 479 095 200
Email: support@mybelievershop.com
Address: 4/29 Correllla Place, Runcorn, Queensland 4113, Australia.