Terms & Conditions
Terms & Conditions
Legal agreement governing your use of My Believer Shop
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding credit card information) may be transferred unencrypted over various networks. Credit card information is always encrypted during transfer over networks.
While we strive for perfection, My Believer Shop is not responsible if information made available on this site is not accurate, complete, or current.
- Product Descriptions: We attempt to be as accurate as possible with our toys, beauty products, and accessories. However, colors and textures may appear differently depending on your monitor settings.
- Pricing: Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product at any time.
- Toys: It is the buyer's responsibility to ensure that toys purchased are age-appropriate for the user. Please follow all manufacturer safety warnings.
- Cosmetics & Beauty: Ingredients are listed where provided by the manufacturer. We strongly recommend a patch test before full use of any cosmetic product. My Believer Shop is not liable for individual allergic reactions.
We reserve the right to refuse any order you place with us. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail or billing address/phone number provided at the time the order was made. You agree to provide current, complete, and accurate purchase and account information for all purchases.
Certain content, products, and services available via our Service may include materials from third parties. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.
In addition to other prohibitions, you are prohibited from using the site or its content:
- (a) for any unlawful purpose;
- (b) to solicit others to perform or participate in any unlawful acts;
- (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
- (d) to submit false or misleading information.
These Terms & Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Queensland, Australia.
You can review the most current version of the Terms & Conditions at any time on this page. We reserve the right to update, change, or replace any part of these terms by posting updates to our website.
Questions about the Terms & Conditions should be sent to us at:
- Email: sandhunav757@gmail.com
- Address: 66 Windemere Rd, Alexandra Hills, QLD 4161, Australia
66 Windemere Rd, Alexandra Hills, QLD 4161, Australia
Administrative hub (online-first, proudly Queensland owned)
Frequently Asked Questions – Terms & Conditions
Yes, subject to our 30-day return policy. See our Returns page for details.
The laws of Queensland, Australia, apply exclusively.
Yes, we use SSL encryption and PCI-compliant gateways. Card info is always encrypted.
Yes, as long as they are truthful and do not violate our content guidelines.
Yes, contact us with "Wholesale" in the subject line for terms.
You must be at least 18 years old or have parental consent to make purchases.
Yes, we may update them. Continued use after changes constitutes acceptance.
Email us requesting account deletion – we will process within 7 business days.
Yes, GST is included for Australian orders as required by law.
For legal inquiries, please use email to maintain written records.
You are responsible for compliance with local laws and any customs duties.
Contact us with details – we will investigate and remove infringing content.
Yes, as long as it's not misleading or deceptive.
Yes, gift card purchases and redemptions follow these Terms.
Contact us – we will work with the carrier and may offer a refund or replacement.
No, accounts are non-transferable.
As long as necessary for legal and operational purposes – see our Privacy Policy.
A major failure means the product is unsafe, significantly different from description, or unfit for purpose.
First, email us. If unresolved, you may contact the Queensland Office of Fair Trading.
Email us with "Request Terms Copy" – we will send a PDF within 5 business days.
Governing Law & Dispute Resolution
These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Queensland, Australia. Any dispute arising out of or relating to these Terms shall first be attempted to be resolved through good-faith negotiations. If unresolved, the dispute shall be submitted to binding arbitration in Brisbane, Queensland, unless otherwise required by Australian Consumer Law. For consumer disputes, you may also contact the Australian Financial Complaints Authority or your local consumer protection agency.
We encourage you to contact us at sandhunav757@gmail.com before initiating any legal proceeding – most issues can be resolved amicably.
ABN: 78 671 782 111 | Registered business: URBAN CLOTHING PTY LTD | 66 Windemere Rd, Alexandra Hills QLD 4161