If you change your mind after placing an order, please contact us immediately at sandhunav757@gmail.com.

• Cancellation Window: You may cancel your order for a full refund if the request is received before the order has been processed or dispatched (typically within 2–6 hours of purchase).
• Processed Orders: Once an order has been picked, packed, or handed over to our delivery partners, we can no longer cancel it. In this case, you will need to follow our Return Policy once the item arrives.

For recurring orders of beauty products, cosmetics, or accessories:

• You may cancel your subscription at any time through your customer portal or by emailing us.
• Deadline: Cancellations must be made at least 3 business days prior to your next scheduled billing date to avoid being charged for the next shipment.
• If a cancellation is made after the billing cycle has processed, that specific shipment will be delivered and your cancellation will apply to the following cycle.

In rare instances, an item you ordered (such as a specific toy or cosmetic) may become unavailable.

• If we cannot fulfill your order, we reserve the right to cancel the order on our end.
• You will be notified immediately via email, and a full refund will be issued to your original payment method.

To ensure your request is seen quickly, please use the following format:

Include your full name, order number, and reason for cancellation. We will confirm within 2 business hours.

Approved cancellations are refunded immediately. However, please allow 5–10 business days for the funds to appear in your bank account, depending on your financial institution's processing times.